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FAQ

1. How do I know what size to order ?

If you want to ensure the perfect fit, measure your dog according to the size guide under any product you wish to purchase and match up your measurements. Depending on the product, follow the appropriate white lines around the dog next to the size guide to get your measurements.

Example:

If you are looking for a collar, Follow the white line around the dogs neck with your measuring tape.

If you are looking for a harness, Follow the white line around the neck and the one around the chest too.

For a jacket, Follow the white line around the dogs chest with your measuring tape. Then match up your measurements with the size guide. 

2. Are your products just for bull breeds ?

Our products are for all dogs, We love the bull breeds and we love to display their kind nature and good hearts on our website to give these breeds the credit they deserve, but our products are most certainly for all dogs. As long as you measure your dog and it corresponds with one of our size guides, our products will fit your dog.

3. Are your products machine washable ? 
Yes! All of our products are machine washable. We recommend to wash them on low heat at 30 degrees Celsius 
4. How long do your items take to deliver ?
Our delivery times vary based on location but here are some examples of what you can expect! 
Ireland: Next day delivery if you order from Monday to Thursday  
Uk:  Estimated delivery 4-5 working days 
Europe: Estimated delivery 4-7 working days 
USA: Estimated delivery 7 working days 
5. How do I return an item ? 
To return an item you can post it back to the address below:
Unit 3D North Point House,
North Point Business Park,
New Mallow Road,
Cork
T23 AT2P
Ireland

To be eligible for a refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. If you want to take a closer look, Here is our Refund Policy 

6. Do you do exchanges ?

The fastest way to ensure you get an exchange is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

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